Content of your resume
As mentioned in my previous blog, a resume is a selling tool that outlines what you have to offer to your future employer. The content of your resume is very important. A successful resume for a flight attendant position should include the followings:
1. Personal information such as your name, address, phone number and email. Make sure you double check your personal information!!! It is not uncommon for applicants to mistype their email address and didn’t get contacted for an interview!
2. Your career objective statement. You should state that you are interested in the flight attendant / cabin crew position (depending on how the airline calls it) with the specific airline. This statement should be very specific. An example would be: Applying for a flight attendant position with ABC airline using customer service experience and a proven ability to apply excellent communication and interpersonal skills. Something like “to pursue a career in the aviation industry” is too generic. Also, please state the airline’s name; this shows that you are not sending the same resume to all the airlines of interest!
3. Education information, including any significant academic achievements. Any job-related secondary education experience, such as completion of in-flight service courses should be listed here. Make sure you include the name of the institution, city, state and country as well as the date of completion. Education information should be listed in reverse chronological order.
4. Related work experience. Include work experiences that will have a positive impact on your application for the flight attendant position. Review the job positing and understand what skills and qualities the airline is looking for. Most airlines prefer applicants that possess customer service experience. Make sure you include any work experience that involves dealing with customers. List the position title, employer, city, state, country and dates held, again, in reverse chronological order. Related volunteering experience should also be included. I like my resume to be descriptive and personal. I like to paint a picture in the employer’s mind when they are reading my resume. For instance, to describe my experience working as a customer service representative, instead of saying “answered questions from customers”, which is plain and not descriptive, I put “resolved customer problems in a professional and courteous manner.” This simple statement tells about what I did and how I did it.
5. Other skills. If you speak other languages, make sure you list them here. Other skills such as CPR could be listed here as well.
Lastly, read it over and over and over and over and over and over …………………………
To be continued…
Related articles:
Resume for a flight attendant position - part I
Applying for a flight attendant position – choosing the right airline
Applying for a flight attendant position - cover letter
Height requirement
Commonly asked open house interview questions – individual interview
Open house dos and don’ts - part I